Cat® equipment plays an important role in building infrastructure and responding to emergencies at the state, county and municipal levels. With government agencies under increasing scrutiny and financial constraints, the ability to get these tasks done on time and on budget is more than just a luxury — it’s a political necessity.
That’s why it’s essential to have a service provider you can trust to respond quickly in any emergency. You’ve already invested in quality equipment by Cat and allied brands. You have the team and resources necessary to succeed. Unexpected downtime due to repairs or maintenance shouldn’t be the factor that prevents you from fulfilling the promise you’ve made to your constituents.
That’s where Gregory Poole comes in. We have more than 70 years of experience providing expert support for construction, roadwork and other government agencies. We know you need a partner who can deliver on their promises with fast and reliable repairs and maintenance. We offer a wide range of service solutions, from preventative maintenance to emergency on-site diagnostics and repairs.
As the only authorized Cat dealer in eastern North Carolina, we have a team of factory-trained technicians as well as exclusive access to sophisticated technology to monitor and maintain your fleet. Whether we are assisting in an emergency, or you are outsourcing your fleet management to us altogether, count on Gregory Poole. You’ll get cost-effective solutions that make the most of your resources and help keep your key assets in peak operating condition for as long as you own them.
Government agencies have diverse fleets and diverse service needs. Follow the links below to learn more about our specific service offerings, including:
Gregory Poole has an unmatched ability to provide machining and boring services for clients in the any industries. We know your equipment must deliver tight tolerances, and you need to keep downtime to a minimum when on contract. Partner with Gregory Poole for services that keep you and your critical assets working their best — everything from preventative maintenance to emergency repairs.
When constant power is everything, you need a reliable partner to back you up. A Cat® Customer Value Agreement (CVA) helps you minimize risk, planned maintenance and expert dealer service.
Cat Customer Value Agreements offer hassle-free ownership of your Cat machine with individualized solutions for parts, service and key machine insights right on your phone. It’s a one-stop solution to keep your engine easy to own and ready to work. No matter which CVA option you choose, you can expect Gregory Poole to help keep your asset running.
Since 1951, Gregory Poole has been striving to bring our clients in the government and defense sectors the latest and most sophisticated diagnostic tools available. We are proud to offer Cat® Scheduled Oil Sampling (S•O•S) — an advanced program that forms the basis of a complete, proactive fleet management solution.
Smart decisions start with smart data. Cat® Equipment Management gives you a suite of tools to track equipment location and utilization, monitor machine health and get the insights you need to optimize your operation.
Hydraulic pump and motor repair is an important service for contractors, equipment fleets and government agencies looking to maximize the life of their equipment. Gregory Poole has several repair and rebuilding options that save you the cost of replacing expensive hydraulic components while restoring your equipment to like-new conditions.
Your fleet relies on hydraulic cylinders and related components every day. Even the highest quality Cat® equipment can require periodic repairs or maintenance, particularly when you use them in harsh operating conditions. As a partner in construction since 1951, Gregory Poole can help you with any hydraulic cylinder repair issue.
Hoses are an integral part of any hydraulic component, and often they’re the first to go when wear develops over time. Fortunately for busy government agencies, Gregory Poole offers fast and reliable hydraulic hose repair, replacement and other services. You’ll find we have a comprehensive selection of hoses and couplings in stock, and can quickly turn around any job.
We know how important it is for our government clients to receive fast, quality service when something is wrong with a valued member of their fleet or another asset. Call us today to learn more about your service options.
Your equipment relies on powerful, efficient hydraulics to perform key tasks. Like any precise component, hydraulics can be highly sensitive to contamination from dirt, dust and other substances. The chrome surface of a hydraulic part is its first line of defense against these contaminants. When scratches, dents and other wear build up, you need resurfacing to ensure the safe and reliable operation of your machine.
The undercarriage of a track-type machine is one of its most important components. It’s also one of its most vulnerable, as it incurs the majority of the wear and tear experienced when working in rough terrain or other difficult conditions. It’s no surprise that undercarriage maintenance accounts for an estimated 50% of all fleet repair budgets.
Adding Cat equipment to your fleet gives you high-quality machines that are built to last, and a Cat® Certified Rebuild makes the most of your investment by restoring machines and components to like-new performance. Choosing a Cat Certified Rebuild lets you keep your preferred machine while optimizing its efficiency through parts and technology updates at a fraction of the cost of buying a brand-new machine. New parts on each Cat Certified Rebuild machine receive a like-new warranty, giving you protection similar to that of a new machine.
You know how important operator comfort is to your productivity. Ultimately, even the best machines are only as useful as the person behind the wheel. A comfortable cabin helps your valuable team members stay alert, safe and productive, even when working long shifts.
For more than 90 years, the Caterpillar® company has been driving innovation across their entire line of machines. The company has built its reputation on heavy equipment and power systems that incorporate sophisticated technology to make operation and maintenance simpler, more intuitive and more economical.
As a government agency, you recognize the value that an investment in the right equipment brings to your organization. When you need repairs or maintenance, you can trust the parts experts at Gregory Poole. We are your one-stop shop for all parts by Cat® and allied brands. With an extensive selection of new, used and remanufactured options, we can get you the items you need, faster.
There’s nothing worse than having a mechanically sound piece of equipment shut down due to a clogged fuel filter or some other fuel-related cause. One of the main causes of equipment operational malfunction resides in the fuel system.
Keeping people and materials moving is an important priority for any government contractor. Whether you’re bringing workers to a job site or bringing supplies to a roadwork crew, you must properly maintain your fleet of buses, trailers and trucks to deliver reliable service.