Finding the Right Parts for Your Cat® Machine

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Finding the right Cat® parts for your equipment is vital. When you replace parts, you want to ensure each component matches your machinery for optimal performance and safety. Thanks to modern search tools, innovative apps and expert Cat dealers, you can find what you need quickly and easily.

Understanding Part, Model and Serial Numbers

Before looking up parts for Cat equipment, it’s important to understand the difference between part, model and serial numbers. You will need the following information when you shop for parts online or talk to a dealer:

  • Part number: Finding the exact Cat part number for your machine is important. You can find a part number directly on the component or in your operator’s manual. If you don’t know the part number, you can also use your equipment’s serial or model number to find it.
  • Model number: The model number indicates the type of machine you have. For example, this number may be a 308 excavator or a D6 dozer.
  • Serial number: Each individual machine has a serial number that serves as its unique fingerprint. The serial number is also known as the product identification number (PIN), and you can find it in the owner’s manual, on the equipment’s identification plate or on a piece of the machine. Some machines have a serial number on the outer frame, while others feature it on the dashboard or near a cylinder. If the PIN is eight characters, these characters are also the serial number. If the PIN is 17 characters, the final eight digits are the serial number.

How to Find Cat® Machine Parts

Knowing how to find compatible Cat parts is the most important part of your search. Genuine Cat parts that match your machine are essential for keeping your machine and components at peak performance. You can use the following tips and methods to find the parts you need:

Use the Model or Serial Number Search Function to Ensure Compatibility

You can enter your equipment’s model or serial number on parts.cat.com to browse its compatible parts and ensure you find the right fit. Searching by model or serial number narrows your search to the parts that fit your exact piece of equipment. A green checkmark on a part indicates that it’s a match for your machine.

Consider Additional Parts

When you use your equipment’s serial number to find the part you need, you can view additional information about it. Review the part’s description, specifications and diagram. These details can help you decide if you need any nearby or related parts to support the part you’re searching for.

Save Your Equipment Information With the My Equipment Feature

The My Equipment feature allows you to save your assets on the website. This feature makes it easier to search for parts when you return to the site. You can easily add equipment by model or serial number, storing the information for the next visit.

Talk to an Expert

Equipment experts have the knowledge, skills and experience to help you find what you’re looking for. Talk to your local Cat equipment dealer about your needs. A professional can help you determine the exact part you need and help you find it.

Try the SIS2.0 and SIS2GO Mobile Apps

Service Information System (SIS) is another Cat feature you can use to find parts quickly and easily. The SIS2.0 and SIS2GO mobile apps provide live diagrams of your machines and diagnostic information about which parts you need to service or purchase. These apps integrate with parts.cat.com so you can easily order the components you need for repairs or maintenance. 

Using the  SIS2.0 or SIS2GO app can help you address equipment needs quickly and easily, reducing downtime so you can maintain productivity.

Use the Cat Central App

The Cat Central App makes it easier to access parts and services. You can use the Scan Your Asset feature to verify parts match your equipment and order them directly from your mobile device. You can also get quick answers to maintenance and repair questions through the app.

Purchase a Planned Maintenance Kit

You can purchase a Cat Planned Maintenance kit for your equipment to eliminate guesswork and save time. Each kit features the precise parts you need for your machine’s next maintenance interval. A Cat Planned Maintenance kit provides what you need to help your components last longer and maintain peak equipment performance.

Choosing Between New, Remanufactured and Used Parts

You have a few different options when you need to purchase a part for your machine. The following types of parts are available to help you meet your needs and fit your budget:

New Parts

Genuine or original equipment manufacturer (OEM) parts are new replacement parts you order directly from your machine’s manufacturer. A new Cat part offers longevity, reliability and peace of mind. A new part has no wear and tear, so you can expect it to deliver excellent performance. It also comes with a warranty to cover costs if you need a repair or replacement.

Remanufactured Parts

Remanufactured parts undergo thorough restoration, rebuilding and inspection processes to ensure they are in excellent shape. Purchasing a remanufactured part is an excellent way to obtain a high-quality part while reducing your environmental impact and saving money. While a remanufactured part isn’t new, you can expect it to deliver like-new performance and longevity. Similar to new parts, remanufactured parts typically come with a warranty.

Used Parts

Used parts are the best option if you have a tighter budget. Purchasing a used part can help you save money and reduce your environmental impact. Used parts offer comparable quality and performance to new parts while helping you stay on track financially.

Replacing Parts Safely

It’s crucial to follow safety regulations when operating or maintaining heavy machinery. Follow these tips when replacing parts:

  • Position your equipment safely: Park your equipment on flat, stable ground before performing a parts replacement. You should also block or lower heavy attachments such as buckets and scraper blades before working on your machine.
  • Follow the instructions in your owner’s manual: Follow repair and maintenance instructions to ensure you install the new part correctly.
  • Schedule professional assistance: Schedule professional maintenance or repair services if you’re unsure how to replace a part.

Browse Cat Parts From Gregory Poole

High-quality parts help your Cat equipment operate smoothly and safely. Finding an exact Cat component for your machine is easy with the right support. Gregory Poole is dedicated to helping you find the right parts for each machine, whether you want to purchase new, used or remanufactured options.

You can purchase Cat parts from us quickly and easily using the serial and model search functions on parts.cat.com. You can also utilize helpful technology such as the SIS2.0, SIS2GO or Cat Central App to find what you need. If you need additional assistance, our experts can help you choose the right part. Find a location near you or contact us to learn more about our available Cat parts.