Clientes
Haga clic en la imagen de arriba para saber por qué Water Worx Service se ha asociado con GP Rental durante más de 6 años.
Matt S.
Servicios Water Worx
Haga clic en la imagen de arriba para escuchar por qué John P. de Destiny Pool Builders recomienda GP Rental.
John P.
Destiny Pool Builders
“Working with Gregory Poole makes my job a lot easier in terms of maintenance, any kind of parts and repairs that are needed there. On top of that, they sometimes know when a maintenance schedule is coming up before I even do,” he says. “And then as far as the sales team, they’re quick to respond. If we need a piece of equipment, I have an answer of when it can be there, and the price and quote, everything within the hour.”
Jared Shea
Limiteless Lawns
Soy un conductor de camión Hotshot y vine a recoger un patín de dirección de gato a California y Gray Coltrain como supervisor del departamento de alquiler y ventas hizo un excelente trabajo de servicio al cliente, además de que mostró increíbles habilidades con la gente, quedé impresionado por su profesionalismo ¡Gracias, Gray!
Aleks K.
¡Tengo que ser una de las personas más exigentes que hay cuando se trata de mi Bluebird RV! ¡Traje mi Bluebird Wanderlodge M380 para el servicio de suspensión y déjenme decirles que estos chicos son excelentes! Rod el gerente de servicio me dio una estimación antes de cualquier trabajo que se hizo a mi entrenador, que se adhirió por completo. Ahora mi autocar es tan suave como el cristal. Decir que estoy feliz es un eufemismo, siempre voy a recomendar esta tienda. ¡Gracias Rod por toda tu ayuda y servicio!
Daniel T.
Fantástico servicio de atención al cliente, tanto si compras una máquina grande como sólo unas piezas de reparación te tratan bien.
David L.
Debo apoyos a algunas personas en la ubicación de Mebane. Hice una visita en frío con la esperanza de conocer a alguien de influencia, con la esperanza de comprar algún día sus extraños trade-ins para mi empleador "4M IRON". Después de un reciente cambio de empleo de 30 años de gestión de Harley-Davidson y concesionarios de automóviles tengo que decir que yo estaba muy impresionado por la profesionalidad y la voluntad de ayudar a que experimenté con todo el mundo que traté durante mi visita. Desde la recepcionista, Cheryl F. (primera impresión) hasta el gerente de territorio, Scott T., pasando por la representante de repuestos, Kristen H. (me vendió más camisetas impresionantes de las que necesitaba), todos fueron grandes representaciones de compañeros de equipo que se preocupan por el cliente. Gracias por la buena experiencia (las llamadas en frío a veces no son tan agradables). ¡¡¡¡El liderazgo Poole debe estar orgulloso de ti!!!!
Ed C.
How LandArt Solutions and GP Rental Share the Same Values
Gregory Poole Equipment Company began operations in 1951, and for nearly two decades, LandArt Solutions has bought and rented equipment from the eastern North Carolina Cat equipment dealer.
“We’ve been working with Gregory Poole for 16 years, as long as we’ve been in business, and wouldn’t have it any other way,” says Michele Horn, the Chief Executive Officer of LandArt Solutions. “Working with Gregory Poole shows me that the customer is the most important part of the relationship.”
To provide exemplary service to customers like Michele, Gregory Poole embodies five core values: commitment, integrity, teamwork, excellence and safety. Thanks to these shared values, the partnership between Gregory Poole and LandArt Solutions is one built on trust and a shared drive for success.
“The company values are very important to LandArt Solutions,” Michele says. “I can tell through the teamwork and collaboration that I see out of Gregory Poole’s team, along with their customer service and the way that they relate to their customers with integrity.”
On top of purchasing reliable Cat equipment from Gregory Poole, LandArt Solutions also depends on the company’s rental division, GP Rental, to grow its business.
“As a small business owner in landscape construction, we certainly have our own fleet that we’ve purchased through Caterpillar and Gregory Poole, but GP Rental has been able to help us extend that reach,” Michele shares. “When there are different types of scopes of work that we need to perform and equipment that we might not use on a daily basis, GP Rental is a great way to provide larger amounts of services but not have that capital expense of purchasing new equipment.”
Along with the cost-effective benefits of renting equipment, Gregory Poole’s core values are just as recognizable in GP Rental.
“If I could describe the GP Rental team in one word, it would be committed,” says Michele. “They’re committed to delivering on time, committed to delivering great customer service, and committed to meeting the needs of their customers.”
This commitment is highlighted by Zanna Daniels, a Rental Sales Representative and LandArt’s own GP Rental representative
“Customer service is definitely her strength,” Michele shares. “She comes into our office quite frequently, even when we don’t have a need, just to put a face with the name, to show my staff appreciation by bringing a goodie bag during the holidays. And it goes a long way to building rapport and building support for my team.”
Since joining GP Rental three years ago, Zanna has made an effort to know everyone in LandArt Solutions’ growing business.
“Working with LandArt, at first, they were already a customer of Gregory Poole,” says Zanna. “However, it became so much more than just a customer. I’ve got to know them. I know about their family. I know what they’re interested in. All the people in their office.”
With multiple standalone GP Rental stores now open, Gregory Poole is evolving to support the growth of its customers like LandArt Solutions. The equipment offerings are evolving too. Along with the dedication to providing personalized customer service, Gregory Poole and GP Rental offer customers state-of-the-art technology.
“The commitment of their customer service just seems to continue to evolve with the industry. The technology that’s incorporated into the equipment is exceptional,” says Michele. “The amount of technology that Gregory Poole keeps bringing into our relationship, as well as into the equipment, has been why we keep coming back.”
Rent or Purchase Equipment from Gregory Poole
Whether you are a small business owner or own a large firm, Gregory Poole can meet your heavy equipment needs. Choose cost-effective options from GP Rental or find the next machine to add to your fleet all while enjoying personalized customer support. Don’t wait, contact us today to experience the Gregory Poole advantage.
Michele Horn
CEO
No podría estar más impresionado con Gregory Poole en Garner. Mi autocaravana no arrancaba y tenía un viaje planeado para la semana siguiente. Estaban increíblemente ocupados pero me hicieron un hueco. Mi compañía de garantía era un poco difícil de trabajar, pero trabajaron a través de él e hicieron las reparaciones más rápido de lo que esperaba. Fue un placer trabajar con Judy y John. Las instalaciones son limpias y acogedoras que es muy diferente de otros talleres de reparación que estoy familiarizado con. Esta es la segunda vez que los he utilizado y su servicio fue consistente en ambas ocasiones. ¡Si usted necesita reparaciones RV y no quiere que su RV sentado en un lote de tierra hasta que alguien puede llegar a él, este tiene que ser su lugar!
Richard P.
Las personas más amables y serviciales que he visto. Sólo tenía un número de serie de mi excavadora y, sin embargo, todas las piezas que quería estaban en mis manos y me fui en treinta minutos.
Stephen W.
